Terms and Conditions
Effective January 1, 2026
Complete Redding Concrete Company, reddingconcretecompany.com, team@reddingconcretecompany.com
Agreeing to these terms
These terms cover your use of the Complete Redding Concrete Company website and any estimate, quote or work you ask us for. By using the site or booking work with us, you agree to them, so please read them before you call or send a request.
If you don't agree with something here, please don't use the site. You can still reach us through our contact page and ask about anything that isn't clear.
What we do
Complete Redding Concrete Company is a concrete contractor in Redding, CA. We build driveways, patios, sidewalks, steps, slabs, foundations, retaining walls and other concrete work for homes and businesses in Redding and the cities around it. You can read more about our crew on our about page and see our services from the home page.
The service descriptions on this site are general information. They aren't a promise that a particular method, finish or result fits your property, because that depends on what we find on site, such as the soil under the slab, how water drains and what's there now.
Estimates and pricing
We give free quotes on site, with no obligation to hire us. An estimate is based on what we can see and measure on the day we visit, along with the details you give us.
The price can change if conditions turn up that nobody could see before the work started, such as soft or wet ground under the old slab, buried debris, roots or old concrete that's thicker than expected. It can also change if you ask for changes, such as a different size, finish or color. When that happens, we'll explain the reason and agree on the change with you before we do the extra work.
Prices on any page of this site are general information, not a quote. Your written estimate or contract is what sets the price for your job, and it's good for the period written on it.
Scheduling, weather and cancellation
We'll give you a start date when you accept the estimate, but concrete depends on the weather. Rain, high heat or freezing nights can push a pour back, because pouring in the wrong conditions weakens the slab. We'll let you know as soon as we can if the date has to move.
After the pour, new concrete needs time to cure, which is the waiting period while it hardens and gains strength. We'll tell you when it's safe to walk on it and when it's safe to drive or park on it. Damage from using it sooner than we advised isn't covered.
If you need to cancel or reschedule, please call us at (530) 319-6031 as early as you can. If we've already ordered materials or started work, you may owe for those materials and that work, as your contract describes.
Payment
Your contract sets the payment schedule, including any deposit and when the balance is due. Payment is due on the terms written there.
If a payment is late, we may pause work until it's caught up. Unpaid balances may be subject to the collection rights that California law gives contractors and suppliers.
Warranty and what concrete can do
Any warranty on your work is the one written in your contract. Apart from that written warranty, and as far as the law allows, the website and its content are provided as is, without other promises.
Concrete can develop small hairline cracks over time, even when it's built right. We cut control joints, which are planned lines that give the slab a place to crack where it won't show or spread, but no contractor can promise a slab will never crack. Normal hairline cracking, color variation between pours and changes caused by ground movement, tree roots, drainage changes, de-icing salts, heavy equipment or loads beyond what the slab was built for aren't defects in our work.
Keeping water draining away from the slab and following our care instructions will help your concrete last. If something looks wrong, call us and we'll come take a look.
Limits on our liability
We're licensed and fully insured for the work we do. As far as the law allows, Complete Redding Concrete Company isn't liable for indirect or follow-on losses, such as lost use of a driveway or lost income, that come from the work or from using this site.
Where we are liable, our liability is limited to the amount you paid us for the work in question, unless California law requires otherwise. Nothing here limits any right that the law doesn't allow us to limit.
If we disagree
If you're unhappy with any part of the work, tell us first, because most problems get fixed fastest with a phone call and a visit. Call (530) 319-6031 or use our contact page, and we'll work with you in good faith to sort it out.
If we can't settle it between us, we both agree to try mediation before going to court. Any court case will be heard in Shasta County, California, unless the law requires a different place.
Governing law
These terms, and any work we do for you, are governed by the laws of the State of California.
Changes to these terms
We may update these terms from time to time. The version posted on this site is the one that applies, and using the site after a change means you accept the updated terms.
Changes to these terms don't change a contract you've already signed with us. If you have a question about any of this, reach out through our contact page.